Meet us at Hamburger IT Strategietage 2026

Caritas Schweiz's strategic AI portfolio: From chatbots to DeepL Agent

Wednesday, February 18, 2026, 5:40 p.m. - 6:10 p.m. Speicherstadt I Stage 3

Generative AI opens up new opportunities for nonprofit organizations to increase their impact and carry out their mission-critical tasks more efficiently. However, it is crucial to have a clear understanding of the different areas of application – because there is no such thing as a universal AI solution.

While chatbots offer immediate relief in dialogue, agent systems such as DeepL Agent enable the automation of complex processes. Based on its own practical experience, Caritas Switzerland has developed a strategic AI portfolio that is designed to create targeted added value and ensure long-term benefits for the organization and its employees.