Meet DeepL: bridging linguistic divides with empathy and technology

In the evolving landscape of technology and communication, individuals like Yukiko Yamakura are at the forefront of facilitating connections across cultural and linguistic divides. As a Strategic Sales Development Representative (SSDR) on DeepL’s Revenue team in Japan, Yukiko joined DeepL in April 2023—and her journey is a testament to the transformative power of language and empathy. 

In this conversation, Yukiko shares insights into her role, the supportive culture at DeepL, and her personal achievements that highlight her contribution to the company's mission. 

Can you please tell us more about yourself and your role at DeepL?

Yes, absolutely. I'm Yukiko, part of the Revenue team in Japan. I stepped into the role of SSDR in April 2023, coming from a background as an Account Executive at HubSpot. 

The SSDR position at DeepL is pivotal, as it involves identifying strategic sales opportunities and serving as the initial touchpoint for target companies. It's a role that places me right at the intersection of marketing and sales, allowing me to contribute to DeepL's mission in a collaborative environment.

What has been your experience growing up and how has it influenced your career?

I was born and raised in Tokyo, in a multi-cultural family with a Japanese-Brazilian father and a half-Korean mother. Growing up in such a diverse environment, I developed a passion for experiencing different cultures. 

This led me to study abroad and travel extensively during my college years. Overcoming language barriers has been challenging, but the joy of mutual understanding is immeasurable. 

These experiences have deeply influenced my belief in the power of language to foster empathy and understanding—regardless of cultural differences. That was also the moment I fell in love with DeepL! 

When thinking about DeepL’s culture, what aspects do you find most supportive and encouraging?

I really admire that DeepL's culture is transparent, humble, and empathetic—placing a high value on both the team and the individual. I especially enjoy the sense of unity among my team and other SDRs, regardless of geographic location. 

Getting together with colleagues at company events, even if only a few times a year, keeps me motivated and makes me feel like we are all part of the same team. At the same time, I feel valued as a contributor, which ultimately creates the bond between me and my team.

How does DeepL's culture support diversity and inclusion?

At DeepL, we understand and embrace that everyone is unique, with diverse circumstances and backgrounds—bringing their own perspectives, thoughts, feelings, strengths, and weaknesses to the table. We value this diversity and recognize the importance of fostering an inclusive environment that celebrates individuality. 

That diversity is what makes us strong. It's why we can support each other, come up with fresh ideas, and ultimately thrive together. The differences among us aren't just important—they're critical to our collective success. That's why it's so important to embrace our diverse backgrounds and experiences.

At DeepL, the option for remote work and flexible schedules means we can choose to work in whatever setting suits us best each day, without being constrained by location or strict office hours. However, this flexibility comes with the understanding that we coordinate with our entire team across locations and time zones to ensure smooth, efficient collaboration. 

What's more, DeepL encourages us to explore any role we're passionate about, no matter our age or gender. I especially appreciate how supportive management is, offering Quarterly Business Reviews (QBRs) and other resources tailored to my personal growth and development. This supportive environment motivates me to strive for excellence in my career.

Could you share a success story or accomplishment from your time at DeepL?

Oh yes, absolutely! One of my proudest moments was receiving the Culture Award at the 2023 Company Event in Dresden and being named Top SSDR at the winter SKO in Berlin. 

These moments were not just a recognition of my efforts but highlighted the collaborative spirit between the Marketing team and Account Executive members. It underscored the importance of teamwork in achieving success.

If someone among your network would like to join DeepL, what advice would you give them?

For me, DeepL is definitely a great place to work! Joining DeepL has been a truly enriching journey for me, especially because I deeply connect with the mission the company stands for and have a genuine passion for languages and exploring diverse cultures. 

It's a place where being a self-starter is highly valued and we find joy in taking the initiative to make things better—even when faced with challenges. Experiencing the thrill of creating something from scratch has been incredibly rewarding. 

What stands out most, though, is the team spirit—everyone here is cooperative, humble, empathetic, and simply wonderful. It's not just a workplace; it's a community where you're supported and encouraged to grow.

Yukiko's story is a powerful reminder of the role empathy and cultural understanding play in today's global landscape. Through her dedication and the supportive work environment at DeepL, she exemplifies how technology can be a force for good—connecting people across the globe and uniting them under a larger purpose. 

Yukiko's journey illustrates that overcoming barriers, whether linguistic or cultural, begins with empathy and a shared commitment to understanding.

And if you’re looking for a new opportunity at a company that values diversity, empathy, and growth, check out our open job positions.