David Fitzheslop
Head of Support Operations
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Scale customer service operations without scaling headcount
Ticket volume is growing, but your budget isn’t. To drive faster, higher quality resolutions modern support teams need more than just chatbots that deflect questions. They need an AI teammate that can actually help them deliver better service, faster.
Join us for an exclusive look at DeepL Agent, the AI assistant that can reason, plan and take action on your behalf across internal systems, just like a human would. Join David Fitzheslop, Head of Support Operations and Daniya Khamidullina, Customer Support Operations Specialist, who will walk you through real-world examples from DeepL’s own customer service team, showing you how to automate repetitive cross-platform tasks without needing a six-month IT project.
- Wednesday, March 4, 2026, 3:30 PM UTC
- Online
- English
In this session, we’ll cover:
- Real-world demos: Watch DeepL Agent navigate live environments—like Zendesk, Chargebee, and internal admin panels—to execute complex, multi-step workflows.
- How to balance AI and control: See how "Human-in-the-Loop" validation works, ensuring you maintain oversight on critical decisions while automating the routine.
- End the "alt-tab" marathon: Learn how to eliminate app fatigue and context switching. See how the Agent handles the tedious navigation between your support platform, payment gateways, and back-office tools so your team can focus on the customer.
Implementation without the headache: How to start converting your team’s existing processes into automated workflows in minutes, not months—with no complex code or integrations required.
Meet your new AI coworker
DeepL Agent is an AI that doesn’t just chat—it acts. Unlike traditional automation that breaks when a button moves, DeepL Agent intelligently navigates the web-based tools you already use to complete tasks on your behalf.
- Works where you work: It logs in and clicks through your browser-based apps, just like a human.
- Secure by design: Built to meet the world’s most stringent security standards (EU AI Act, ISO 27001).
- Ready on Day 1: No APIs or complex integrations needed. If your team can explain the task, DeepL Agent can learn to do it.
Meet the speakers
Daniya Khamidullina
Customer Support Operations Specialist
Secure your spot
Register now and join us in breaking down language barriers everywhere.
